Sorry for the confusion. Our address verification system isn't perfect, so it'll sometimes show a false positive, especially for international orders. If you haven't had issues receiving packages to this address in the past, you should be fine! Just to be sure, please double check your shipping address in your confirmation email. If the address is incorrect, please contact us as soon as possible using the support button.
Articles in this section
- "Where's my order?" "Has my order shipped?"
- "The tracking says delivered, but I didn't receive my package"
- "Address Verification Failed"
- "My Tracking Number Isn't Working!"
- "How do I reschedule a delivery?"
- "How Much Will Shipping Cost?"
- "Do you ship to ____?"
- "My Tracking Information hasn't updated for a long time!" (International Orders)
- "Can I change my shipping address?"
- Customs Charges