Very sorry, but we do not control delivery once the package leaves our facility, so you'll need to contact the postal courier for assistance in this matter.
If you've shipped your order domestically (within the US & US territories):
Please contact USPS for further assistance
If you've shipped your order internationally (outside of the US):
Please contact your corresponding postal courier
i.e. Canada Post for Canada Post, Aus Post for Austrailia, Sing Post for Singapore, Royal Mail/ Parcelforce for the UK, etc.
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